Facilities marketing · MDC® System

The Facilities Management Marketing Agency for Firms Chasing Multi-Site Work

FM contracts tend to go to names already on the list. We put your company in front of the property, asset and operations managers who build that list, long before the tender goes out.

✓3rd party data on property & asset managers
✓Sector pages: offices, retail, health, strata
✓4K footage of your crews on live sites
✓CRM follow-up timed to contract renewals
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Why FM firms plateau

Good service, invisible to the people who award contracts

Facilities management is bought by people who rarely search for it. A facilities management marketing agency has to reach them another way.

1

Invitation-only tenders

Many FM contracts go to a shortlist the client already knows. If the property or asset manager hasn’t heard of you, the RFP never reaches your inbox.

2

Sold as a commodity

Every capability statement promises responsiveness and compliance. Without proof buyers can see, they compare rates and contract terms instead.

3

Renewals that sneak up

Contracts come up for renewal on dates you could plan around, yet many firms only find out when the tender lands.

Who awards FM contracts

Five buyers, each judging you on something different

We use 3rd party B2B data to reach each of these roles by job title and industry, with creative written for what they’re measured on.

Commercial property managers

Happy tenants, predictable costs

Run office and retail buildings for owners. Tenant complaints and budget surprises are what they get judged on.

Asset managers & owners

Protect the building over its life

Care about lifecycle planning, capital works forecasts and compliance records that stand up at sale or refinance.

Multi-site operators

One standard across every location

Retail chains, childcare groups, clinics and gyms want one provider, one report and the same service at every site.

Strata managers

Common property and committees

Need essential services, cleaning and repairs coordinated across many buildings, with records an owners’ committee can follow.

Procurement teams

Run the tender, check the risk

Look at insurance, WHS systems, financial stability and contract terms. They want the paperwork easy to verify.

Before the RFP

From unknown provider to invited bidder

An FM sale can take many months from first impression to contract. The campaign is built to keep you in front of the same people for all of it.

Known
Your sites show up in their feed

Meta video and image ads to property, asset and operations managers, with 4K footage of your crews, your reporting and sites you already look after.

Credible
A sector page with real sites

Offices, retail, health, education and strata each get a landing page showing relevant sites, your compliance approach and how you report.

First meeting
A site review, not a sales call

One clear offer, such as a condition review of one building or a check of compliance records across a portfolio, booked straight from the page.

Renewal-ready
Remembered when the tender is drafted

Every contact goes into the CRM with their contract renewal timing, and automated email follow-up keeps you in view until it comes up.

Transferable example · Bright Balustrading

Rebuilding the ad account and the sales system behind it

We haven’t published a facilities management case study. Bright Balustrading is an established Sydney railing manufacturer, not an FM company. It already had Google Ads and SEO in place, but its previous agency was delivering poor performance and poor excuses. After performance fell below 50% of KPI one week, the Managing Director asked us to audit the ad accounts.

What we did: AI-powered advertising to get more leads from the existing budget, a CRM sales system with automation flows triggered by pipeline stage, our signature advertising process for higher customer quality at a lower cost per customer, and advice on the best open opportunities after market research.

Why it transfers to FM: an established FM firm may already run some advertising and a CRM. Automation triggered by pipeline stage suits long contract cycles, where a prospect can sit at “proposal sent” or “renewal due” for months.
Read the Bright Balustrading case study →
$250k
revenue a month attributable to marketing · Bright Balustrading
4x
improvement after the account rebuild

Your current clients are a portfolio, not a single contract.

A client who buys cleaning at one site may need maintenance across ten. A separate campaign to existing contacts, using footage from their own sites, can be a quicker win than a new logo.

Single-trade or integrated?

Different pitch, different page

An integrated FM provider sells one point of accountability across hard and soft services. A single-trade contractor sells depth in one service to the same managers. If that’s you, see our pages for cleaning companies, HVAC contractors and electricians.

Portfolio-level creative

What a property manager would see in the feed

Angles we’d test, not past campaigns. Each one is shot on sites you already look after, with the client’s permission, and refreshed monthly.

Your FM Company
Sponsored

Three buildings, three contractors, three invoices. Want one?

Account manager walking a client portfolio · 9:16
Audience: commercial property managers (3rd party data)
Angle: one point of accountability
Your FM Company
Sponsored

Essential services due across 40 sites? See every one on a single report.

Screen recording of your compliance reporting · 1:1 feed
Audience: multi-site operations managers
Angle: compliance you can see
Your FM Company
Sponsored

Strata committees want records. Here’s what ours look like.

Technician on a common-property job, filmed in 4K
Audience: strata managers (3rd party data)
Angle: maintenance a committee can track
FAQ

Facilities management marketing questions

What does a facilities management marketing agency do?

For us, it means getting your company known by the property, asset and operations managers who award FM contracts, well before they go to tender. We research what each buyer is judged on, target them by role and industry with 3rd party B2B data, film your crews and reporting in 4K, build sector landing pages and keep every contact in a CRM with follow-up. We report on site reviews, tender invitations and contracts, not clicks.

How do facilities management companies get invited to tender?

Mostly by being known when the shortlist is drawn up. Marketing won’t win a tender for you, but it decides whether the manager already recognises your name and your work. Regular exposure to the right roles, a low-commitment first step like a site review, and follow-up timed to renewals all help you get asked.

Will our ads reach property managers, or everyone in real estate?

Yes. 3rd party B2B data lets us build audiences by job role and industry, so commercial property managers, asset managers, strata managers and multi-site operations managers can each see ads written for them, instead of anyone with an interest in buildings.

Why do FM contracts take so long to win from marketing?

Because contracts often only move at renewal or when the current provider fails. That’s why we track the steps before the contract: site reviews booked, proposals sent and tender invitations. The CRM keeps renewal timing for each contact so follow-up lands when it matters.

What do procurement teams look for on an FM company’s website?

Sites you already look after, by sector, with photos and footage. How you report, with a real example. Your approach to compliance, WHS and insurance, which procurement teams check first. And one clear next step on every page. A page per sector works better than one long list of services.

Do you work with single-service contractors too?

Yes. See our pages for cleaning companies, security companies and HVAC contractors, or our B2B marketing overview.

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